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Cookie Policy

Last updated: 22.07.2026

This is a courtesy translation. The legally binding version of this document is the Spanish one. In the event of any discrepancy between this English text and the Spanish original, the Spanish version prevails. Read the Spanish version.

1. CONTROLLER

The party responsible for the use of cookies on this website is:
Digital Monkey S.L.
Tax ID (CIF/NIF): B19957083
Website: https://loyalita.es
Contact email: hola@loyalita.es

2. WHAT ARE COOKIES?

A cookie is a small data file that a website stores on the user's browser or device and that allows information about their browsing to be retrieved. In this Policy we use the term "cookies" in a broad sense, including equivalent technologies for storing and retrieving data on the user's device (for example, local storage or pixels).

3. LEGAL BASIS

The use of cookies that are not strictly necessary requires the user's prior, informed consent, in accordance with article 22.2 of Spanish Law 34/2002 of 11 July on information society services and electronic commerce (LSSI-CE) and with the Guidelines on the use of cookies issued by the Spanish Data Protection Agency (AEPD). Where the use of cookies involves the processing of personal data, such processing is additionally governed by Regulation (EU) 2016/679 (GDPR) and by Spanish Organic Law 3/2018 (LOPDGDD), on the terms described in our privacy policies.

Technical or strictly necessary cookies do not require consent, as the website cannot function correctly without them. All other cookies are only installed if the user accepts them.

4. COOKIES WE USE

4.1. Technical or strictly necessary cookies

These are always installed, as they are essential for the operation and security of the site.

  • __Secure-sessionid — Owner: Digital Monkey S.L. (first party). Purpose: keeping a registered user signed in. Duration: 14 days.
  • __Secure-csrftoken — Owner: Digital Monkey S.L. (first party). Purpose: protecting forms against cross-site request forgery (CSRF) attacks. Duration: 1 year.
  • cc_cookie — Owner: Digital Monkey S.L. (first party). Purpose: remembering the user's cookie choice so that the notice is not shown again on every visit. Duration: 6 months.

4.2. Analytics cookies

These are only installed if the user expressly accepts them. They allow us to measure, in aggregate form, how the site is used (pages visited, visit duration, traffic source) in order to improve it.

  • _ga and _ga_<ID> — Owner: Google Ireland Limited (third party). Purpose: distinguishing users and maintaining the analytics session state in Google Analytics 4. Duration: 2 years.
  • _gid — Owner: Google Ireland Limited (third party). Purpose: distinguishing users. Duration: 24 hours.

We do not use advertising cookies, commercial profiling cookies or social network cookies.

5. THIRD-PARTY COOKIES AND INTERNATIONAL TRANSFERS

The analytics cookies described in section 4.2 are installed by Google Analytics 4, a service provided by Google Ireland Limited. That processing may involve international transfers of data to the United States, covered by the EU-U.S. Data Privacy Framework and by the Standard Contractual Clauses approved by the European Commission. Further information on Google's use of this data is available at https://policies.google.com/technologies/cookies.

6. HOW WE OBTAIN YOUR CONSENT

On first access to the website, a notice is displayed informing the user about the use of cookies and allowing them, through buttons of equal prominence, to accept all cookies or to reject all non-necessary ones. Until the user expresses a choice, analytics cookies remain disabled and no information is sent to Google Analytics.

The user's choice is kept for 6 months. After that period, or if the user clears their browser cookies, the notice will be shown again.

7. HOW TO WITHDRAW OR CHANGE YOUR CONSENT

You may change or withdraw your consent at any time, and as easily as you gave it, through the Cookie settings link, which is also available in the footer of this site. Withdrawing consent does not affect the lawfulness of processing carried out beforehand.

You may also block or delete cookies that are already installed from your browser settings. Please note that blocking technical cookies may prevent the site from working correctly:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

8. USERS' RIGHTS

Where the use of cookies involves the processing of personal data, users may exercise their rights of access, rectification, erasure, objection, restriction and portability by writing to hola@loyalita.es, and may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es). Detailed information is available in our Privacy Policy and in the Privacy Policy for Business Customers.

9. CHANGES TO THIS POLICY

We may update this Cookie Policy to reflect regulatory changes or the cookies actually used on the site. The date of the last update appears at the top of this page. If the changes affect cookies that require consent, the user's consent will be requested again.

Loyalita
hola@loyalita.es +34 960 730 780

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